PLEASE NOTE
Prices, terms and conditions are subject to change without notice. Please read all information below before submitting your order. We encourage our clients to check the web site for updated information before placing orders. We reserve the right to use any items designed and/or produced in future promotional pieces such as catalogs, fliers, web sites, or any other promotional material. If you do not wish to be included, please send a written request along with your purchase order.
Motion Company will not accept a purchase order until a signed and dated copy of this document has been received.
PRINT / PREPRESS
We print 45 line screen halftones for spot color, unless otherwise requested. 4-color process and simulated process print at 45-65 LPI.
The use of halftones in the screen printing process is for the purpose of blending two or more colors to create additional colors or shading effects, etc. With exception to full color printing, halftones may not be used to substitute spot colors in a design. We do not guarantee 100% accuracy on specified Pantone colors achieved through halftone printing.
All spot colors must be specified using the Pantone? matching system. We offer complimentary ink mixing utilizing the Pantone licensed Rutland? M2 system. Colors may vary depending on the substrate to be printed.
We do not accept customer provided film separations. Motion Company creates all films in house. Film separations and screens remain the property of Motion Company
ART SUBMISSION
With exception to reorders, artwork must be submitted with a corresponding purchase order. Art files should be named in correlation with the job name. Motion Company will print art files as they are received; we will assume that all images have been sized for final print dimensions. Please do not send media containing original copies of digital files as it will not be returned. Refer to the ART SUBMISSION page at www.motioncompany.com or contact Motion Company for more information on file prep and acceptable file formats. Be sure that all files meet Motion Company specifications before submitting to Motion Company
IMAGE/IMPRINT SIZE
Graphics must be sized in accordance with the garments to be printed. On orders containing multiple garment styles, graphics must be sized for the smallest garment in the print run, ex: on an order containing standard t-shirt sizes and youth t-shirt sizes the graphic cannot be sized larger than the maximum print area of a youth t-shirt (8.5" x 8.5"). This condition typically applies to women's garments as well. Please refer to Motion Company Graphic Guidelines for information on suggested image size per imprint location.
IMAGE PLACEMENT TOLERANCE
After graphic placement has been determined, please allow for .25" in any direction for placement tolerance.
OVERSIZED PRINTING
Oversized printing is classified as any graphic exceeding either 15"W or 18"H. Oversized graphics are subject to review and must be quoted by Motion Company at any print quantity. Our maximum imprint size is 17"W x 24"H
ART APPROVAL
We will provide one e-proof in PDF format free of charge on every order. Example: You have ordered the same graphic to be printed on short sleeve tees and long sleeve tees. Motion Company will provide one e-proof showing your graphic on a short sleeve garment. Additional e-proofs are available upon request and are charged accordingly. All artwork including reorders must be approved by e-mail or fax. Once an e-proof has been approved, all changes are final. Motion Company will not be held responsible for any misspellings, grammatical errors, font or design flaws.
PRE-PRODUCTION SAMPLES
Motion Company offers pre-production sample printing. Pre-production samples must be specified as a separate line item on your purchase order. Motion Company will handle your pre-production sample as a separate order from the production print run, please account for extended turnaround (approximately 7 business days from receipt and approval of pre-production sample. Please provide a minimum of three garments to be sampled, one for your client, one for you, and one for Motion Company. See price list for pre-production pricing.
E-PRESS CHECK
Motion Company offers E-Press Check via emailed digital photo. An E-Press Check must be specified as a separate line item on your purchase order. Motion Company will email up to three photos of the printed garment on press, you then have up to 15 minutes to approve the the printed garment. Should you not approve the printed garment, your order will be taken off press and rescheduled, Pre-Production Sample charges will be incurred in addition to the E-Press Check charge. An E-Press Check does not allow client to make any on-press modification requests to the imprinted garment. See price list for e-press check pricing.
SPECULATIVE SAMPLES
Motion Company offers spec-sample printing. Spec-sample orders must be submitted by purchase order. Spec-samples do not constitute a discount on a subsequent production print run. Please provide a minimum of three garments to be sampled, one for your client, one for you, and one for Motion Company. See price list for spec-sample pricing.
MINIMUM ORDERS
72 impressions per setup, print location, and ink color scheme. We will only mix like style and color garments for 72 units, for example, 48 short sleeved t-shirts and 24 long sleeved t-shirts. Light and dark colored garments often cannot be mixed for print runs. Inquire beforehand if you are unsure whether or not garment styles or colors can be combined for orders. Adult and youth sized garments may not be combined unless the same size imprint is used.
NON-STANDARD ORDERS
Non-Standard orders are defined by but not limited to the following criteria:
- Order quantities over 1512 pcs.
- Finishing required, ei: hangtagging, folding, or poly bagging
- Specialty printing techniques, ei: full color, waterbase, discharge, high density, foil
- Oversized printing
- Split shipments required
- Pre-Production sample required
- Exact quantities required
TURNAROUND TIME
Our standard turnaround time is 7-10 working days on quantities of 1512 units and below. Contact Motion Company for current turnaround on orders of 1512 units and above. Production time begins upon final order approval. To ensure standard turnaround, drop shipped garments must be received within 3 days of final order approval and e-proof approved within 24 hours of receipt from Motion Company Due to the possibility of problems and malfunctions on behalf of third party vendors, time sensitive jobs, i.e., orders for an event date, should be planned in advance. Standard turnaround time is not guaranteed. For guaranteed turnaround, see "Rush Orders". We HIGHLY ENCOURAGE our clients to order extra garments in each size in the event of spoilage. (Please see Under-runs / Overruns / Misprints for our spoilage policy). Turnaround times are figured on working business days. Weekends, Holidays, and transit times are not included. Order forms are available by e-mail, fax, or go to www.motioncompany.com for a download able version.
RUSH ORDERS
Rush orders must be paid for at the time the order is placed. We do not honor cancellations on rush orders as they move directly into production once the order information is received. To have an order in 5 days guaranteed, invoices will incur a 25% rush fee (on the total invoice amount). Orders required in 3 days will incur a 50% rush fee. Orders required in 1 day will incur a 100% rush fee on the total invoice. Rush orders are subject to scheduling availability. We HIGHLY ENCOURAGE our clients to order extra garments in each size in the event of spoilage. (Please see Under-runs/Overruns/Misprints for our spoilage policy). Turnaround times are figured on working business days. Weekends, Holidays, and transit times are not included.
As with standard orders, production time will begin when final order has been approved. Production time on a 1 day rush order will not begin until all garments have been received. Drop shipped garments must arrive before 10 AM PST to ensure turnaround on a 1 day rush. "Exact Quantity" not available on Rush Orders.
CANCELLATIONS
Cancellation of an order after acknowledgment will result in charges for any setup or prepress costs incurred prior to cancellation. Cancellations must be confirmed in writing. Rush orders may not be canceled, as production begins as soon as they are approved.
SPOILAGE / DEFECTS
Motion Company will not be held responsible for spoilage up to 2% for orders over 144 units or 5% for orders under 144 units. Percentages are based on number of imprints rather than number of garments. "Exact Quantity" is available on standard orders for an up-charge, contact Motion Company for details. "Exact Quantity" not available on Rush Orders. Motion Company will not be held responsible for consequential damages such as profit loss on spoiled goods. On customer supplied goods, Motion Company is not responsible for mistakes made on behalf of the vendor/distributor, ex: mislabeled sizes, inconsistent coloring, dye lots, damaged goods. Upon receipt of drop shipped garments, they will be counted in by dozens, as a result we do not thoroughly inspect each individual garment for flaws. We will make every effort to notify clients about damages or mistakes when they are discovered. Vendor/Distributor defects or miss-shipments will delay production until all garments are received. Due to vendor spoilage and miss-shipments, it is HIGHLY RECOMMENDED to order more garments than needed for each size. All additional garments will be included in the print run. Non-standard orders are exempt from spoilage policy, as spoilage must be estimated based on a per job basis.
HANDLING CHARGES
Certain orders may be subject to handling charges. i.e. Orders containing multiple garment styles/colors, or orders in which drop shipped goods have been individually packaged/folded/sticker labeled/hang-tagged by your supplier.
SHIPPING
Motion Company ships FedEx Ground unless otherwise requested. Prices do not include shipping (unless otherwise specified). Any shipping instructions or changes may result in extended turnaround time. Motion Company is not responsible for any loss, damage or shipping delays caused by a delivery carrier. Any third party shipping account that is not paid directly or any shipping account number provided that is invalid, will result in a charge to the credit card on file for the full amount of the shipping cost and the client will not be notified prior to the transaction. All outgoing shipments are packed in new corrugated boxes free of vendor markings or labels. One label is applied to each box showing your company name, job name, purchase order number, garment size, quantity, and box number (ie: box 1 of 8). If you require a custom packing slip or label, you must make a note with your purchase order and e-mail a file containing your label and packing slip.
DROP SHIPMENTS
Motion Company is not responsible for COD'S on client drop shipments. All drop shipments must reference your Purchase Order # on the shipping label.
TERMS
Clients receiving Net 30 terms will be subject to a 10% charge on past due balances. If an account is unpaid after 60 days, Motion Company will charge a 20% fee.
Special billing requests must be submitted in writing for review and approval.
Please contact Motion Company for a credit application to receive Net 30 terms.